Most orders are shipped 24 hours after the order is received. Full color or custom orders may require additional processing time.

A tracking number will be emailed to you once your label prints. If you do not receive that information please message us.

We process orders Monday to Friday from 9 am to 5 pm. We do not ship on weekends or holidays (the post office is closed). All orders placed on Friday EST will be shipped the next business day.

You must apply the code received by email during the checkout. If the code is not applied at that time, it cannot be applied later. 

If you want to apply the code later, we must cancel the order.

In order to minimize shipping costs, most orders are shipped with USPS with a tracking number.

Other carriers available are UPS, FedEx, and DHL. You select the carrier and service during the checkout.

Delays on shipment, you may contact USPS customer service with the tracking number.

You will receive an email with tracking as soon as the order is complete. Please, allow 24-48 hrs for tracking number update. 

We have no control over USPS, once we drop off packages at the post office is out of our hands.

If tracking number doesn't update, you should call USPS costumer service with the tracking number and they will help you. If you call us, you only add a layer to solve the issue.

If package is lost, we must open a claim after 15 passed days according to USPS policies, more info at USPS.com

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